Refund Policy

1. General Policy

We strive to provide high-quality culinary courses and ensure customer satisfaction. However, we understand that circumstances may arise that require a refund. Please review our policy below.

2. Eligibility for a Refund

• Full Refund: If you cancel your enrollment within 7 days of purchase and have not accessed more than 10% of the course content.
• Partial Refund: If you cancel within 14 days but have accessed more than 10% of the course materials, a 50% refund may be granted.
• No Refund: After 14 days, no refunds will be issued, except in cases of extenuating circumstances (medical emergencies, etc.).

3. Refund Process

To request a refund, please follow these steps:

• Email us at support@manup.men with your order details.
• Provide a brief explanation of your refund request.
• Allow up to 10 business days for processing and approval.

4. Exceptions & Special Cases

We understand that unexpected situations may occur. If you experience an issue that prevents you from completing the course (e.g., medical reasons), please contact us to discuss alternative solutions, including course credits or extensions.

5. Contact Information

For further assistance, please reach out to our support team at support@manup.men or call (206) 622-7845.